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Terms of Service

Last updated: July 16, 2026 · Plain-language draft — pending legal review.

These Terms of Service ("Terms") are an agreement between you and Isocline Software LLC ("Isocline," "we," "us"), a Massachusetts limited liability company, and govern your access to and use of Tachline, our sales-content platform, and its website (together, the "Service"). By creating an account, or by accessing or using the Service, you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

The Service and your license to use it

Tachline lets teams organize their sales content, share it with buyers, and measure how that content performs. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your organization's internal business purposes. We may update, improve, or change the Service over time; if we discontinue a material feature, we will use reasonable efforts to let you know.

Accounts and your users

To use the Service you create an account. You are responsible for the information you provide, for keeping your credentials secure, and for all activity that happens under your account — including the actions of the users in your organization and their compliance with these Terms. Notify us promptly at security@tachline.ai if you suspect unauthorized use of your account.

Your content

"Your Content" means the documents, files, and other materials you upload to the Service or bring in from a connected source, together with the way you organize them. As between you and Isocline, you own Your Content. You grant us a worldwide, non-exclusive license to host, store, copy, process, transmit, and display Your Content solely to provide and maintain the Service for you — including creating the stored copies described in our Privacy Policy when you mount content from a connected source. You represent that you have the rights to Your Content and to grant this license, and that Your Content, and our permitted use of it, will not violate any law or the rights of any third party. How we handle personal information is described in our Privacy Policy.

Integrations

The Service offers optional integrations with third-party services, such as content sources and CRM systems. Those services are controlled by the third parties that provide them, not by us, and your use of them is governed by your agreement with that third party. You are responsible for maintaining the rights and permissions needed to connect them. We are not responsible for third-party services, and we are not liable if a third party changes, limits, or discontinues access to its service.

Sharing and recipients

The Service lets you create links that give others ("recipients") access to content you choose to share. Recipients are not required to have a Tachline account, and giving a recipient access does not make them a party to these Terms or grant them any rights beyond viewing the content you share. You are responsible for what you share, who you share it with, and your own compliance with applicable law — including any notice or consent obligations — when you share content and measure engagement with it.

Acceptable use

You agree not to:

We may suspend access to the Service if we reasonably believe it is being used in violation of these Terms or in a way that risks harm to the Service, to us, or to others.

Fees and payment

Paid plans are billed according to the plan and billing cycle you select when you subscribe. Unless stated otherwise, subscriptions renew automatically for successive terms until cancelled, and fees are non-refundable except where required by law. You authorize us to charge your payment method for all fees due. Fees are exclusive of taxes; where we are required to collect sales, use, or similar taxes, we will add them to your charges, and you are responsible for those taxes (other than taxes based on our income). If a payment is overdue, we may suspend or terminate your access after reasonable notice. We may change our fees on notice, effective at the start of your next renewal term.

Intellectual property

The Service — including Tachline's software, design, and brand, and all related intellectual property — is owned by Isocline and its licensors. Except for the limited rights granted to you in these Terms, we reserve all rights in the Service. If you give us feedback or suggestions, we may use them without any obligation or restriction.

Term and termination

These Terms apply for as long as you use the Service. You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm, and we may discontinue the Service on reasonable notice. On termination, your right to use the Service ends, and Your Content is deleted or retained as described in our Privacy Policy. Sections that by their nature should survive termination — including those on your content, ownership, disclaimers, limitation of liability, and indemnification — will survive.

Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.

Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenues, data, or goodwill, arising out of or relating to the Service or these Terms. Our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the liability. These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

Indemnification

You will defend, indemnify, and hold harmless Isocline from and against any third-party claims, damages, losses, and costs (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Changes take effect when posted, and your continued use of the Service after they take effect means you accept the updated Terms.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. You and Isocline agree to the exclusive jurisdiction of the state and federal courts located in Massachusetts for any dispute arising out of or relating to these Terms or the Service.

Miscellaneous

These Terms, together with our Privacy Policy and any order or plan you agree to, are the entire agreement between you and Isocline regarding the Service. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, the rest remains in effect, and our failure to enforce a provision is not a waiver of it. Neither party is liable for delays or failures caused by events beyond its reasonable control. We may send notices to the email address associated with your account.

Contact

Questions about these Terms? Email us at legal@tachline.ai.